Refund policy
Returns Policy
At Look At Me Glitter, we are dedicated to providing high-quality products and a seamless customer experience. Please review our returns policy to ensure clarity and transparency:
- Opened or Used Products: Glitter products cannot be returned once they have been opened or used due to hygiene and quality assurance standards.
- Eligibility for Returns: To be eligible for a return, products must be in their original, unopened condition. If a return involves an opened product, we will inspect and weigh the contents to verify their condition before approving a refund. Refunds may be denied if the product does not meet these requirements.
- Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is damaged upon arrival. For damaged items, please contact us within 7 days of delivery, providing clear photographs and details of the damage for review.
- Refund Process: Approved refunds will be processed promptly. Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.
- Non-Returnable Items: Custom or personalized glitter blends are non-returnable under any circumstances unless they arrive damaged.
- Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please notify us immediately. We will work with you to provide a resolution, which may include a replacement, refund, or store credit.
If you have any questions or concerns, our customer support team is here to assist you. Please contact us at lookatmeglitter.@gmail.com
Thank you for choosing Look At Me Glitter!