FAQ
Welcome to our FAQ page—where we’ve gathered everything you need to know to make your glitter shopping experience as smooth and sparkly as possible!
Where are you located?
Our warehouse is based on the Gold Coast in QLD, Australia.
How often do you post orders?
We post daily using standard or express post options.
How long will my order take to arrive?
Orders are shipped the same or next day.
- Express Shipping: 1-3 days
- Standard Shipping: 3-10 days
These are estimated times and may vary depending on your location or peak season.
How can I track my order?
Tracking numbers are linked to your "order completed" email. To ensure you receive this notification, check that you’ve input the correct email address when placing your order.
Can I change or cancel my order?
If you need to make any changes or cancel your order, please contact us as soon as possible. We process orders quickly, so we can’t guarantee changes once your order has been dispatched.
How can I reach you?
You can contact us at lookatmeglitter@gmail.com or on Facebook and Instagram @lookatmeglitter.
How do I care for my glitter products?
For best results, store your glitter in a cool, dry place, and avoid excessive moisture. Our glitters are perfect for a variety of crafting projects, including vinyl designs and more!
Do you offer custom glitter blends?
At the moment, we don’t offer custom glitter blends, but we’re constantly expanding our collection. Let us know if there’s a specific blend you’d love to see!